faq

Returns & Exchanges

LK's Boutique gladly accepts returns of unworn, unwashed, undamaged or defective merchandise for a full refund or exchange within 30 days of original purchase.

With the exception of ‘final sale’ items, which cannot be returned.

*Please Note: 
  • When returning goods which you bought using a discount or offer, we will adjust the refund accordingly if you fall below the discount/offer threshold, as that discount or offer will no longer apply. 
  •  Lingerie  (where the hygiene strips have been removed) are non-refundable for hygiene reasons, unless they are actually faulty. 
Please contact Customer Service, here or in our Contact Us Box for return instructions.

A flat fee of $8 will be deducted from your refund, to cover the cost of return shipping. If, however, your order included free returns (as stated by our Customer Service) the $8 deduction will not apply.

We will send you an email as soon as your return has been processed.
Once your return is received, we will send you an email notification and a credit will automatically be applied to your credit card or original method of payment. 

It usually takes 7-10 business days for us to receive your return.
After talking to our Customer Service department, items can be shipped to:

In North, Central and South America:
  •  LK's Boutique 980 Birmingham Rd, #501-302, Alpharetta Ga, 3004 USA.

In Europe, Oceania and Saudi Arabia:
  • LK's Boutique Suite 5555, Farmer Express Dairy, Riversend Road, Hemel Hempstead Road, HP3 9AJ UK.
Please Contact our Customer Service department here or in our Contact US box, they will be happy to track the return for you. 

We will also send you an email as soon as your return has been processed.
Please contact our Customer Service department here, for instructions.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.